Pre-release information. Public launch materials are still under review.
Community guidance
Respectful, responsible use starts during testing.
Respect other people
Do not harass, discriminate against, threaten or impersonate anyone. Keep account and trip information private and use support channels for service issues.
Use the test responsibly
Use authorized test identities and synthetic information. Do not offer real rides, submit false documents, manipulate ratings or create misleading financial records.
Report an issue
Use Help and support in Account. For an emergency in the United States, call 911. In-app support does not replace emergency services.